Privacy policy

PRIVACY POLICY

Last updated: January 14, 2026

Introduction

Vibro ("we," "us," or "our") operates this website and store, including all related information, content, features, tools, products and services (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us.

By using our Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described below.

Personal Information We Collect

We may collect the following categories of personal information:

Contact Information Your name, email address, phone number, shipping address, and billing address.

Payment Information Credit card or debit card details, payment confirmation, and transaction details. All payment information is processed securely through Shopify Payments and is not stored on our servers.

Order Information Items you view, add to cart, purchase, return, or exchange, as well as your order history.

Account Information Username, password, preferences, and settings if you create an account.

Communications Information you provide when contacting customer support or communicating with us.

Device and Usage Information IP address, browser type, device information, and how you interact with our website.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your questions and customer support requests
  • Improve our website, products, and services
  • Send marketing emails (only if you opt in)
  • Prevent fraud and secure our Services
  • Comply with legal obligations

How We Share Your Information

We may share your personal information with:

Service Providers Third parties who help us operate our business, including Shopify (our e-commerce platform), payment processors, shipping carriers, and email service providers.

Marketing Partners Only if you have opted in to receive marketing communications.

Legal Requirements If required by law, court order, or government request.

Business Transfers In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

Shopify

Our store is hosted on Shopify. Shopify provides us with the e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

For more information, read Shopify's Privacy Policy: https://www.shopify.com/legal/privacy

Cookies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us remember your preferences, understand how you use our site, and show you relevant content.

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

Your Rights

Depending on where you live, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Opt out of marketing communications
  • Opt out of the sale or sharing of your personal information for targeted advertising

To exercise any of these rights, contact us at support@vibrobands.com

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:

Vibro 📧 support@vibrobands.com 🌐 www.vibrobands.com